1.Q:Can we pay by L/C?
A:Yes, we can do T/T, L/C etc.
2.Q: What is your payment terms?
A:Our payment term is 30% T/T in advance,70% T/T before shipment.It is negotiable.
3.Q: What is your delivery time?
A:Usually, one machine takes 15-20 days. IF we have in stock, we can arrange
shipment as soon as we receive the payment.
4.Q: Can we go to your factory and learn how to use the machine?
A:We sincerely welcome you come to our beautiful city. The training is free. It would
be great honor to us.
5.Q:Can you arrange training in our place after we bought your machine?
A:We can arrange oversea training. Buyers will be responsible to the costs.
6.Q:How many Voltage ? How many Phases 1 or 3? How many hertz (Hz)? of your
machine?
A:Our standard is 3 phase, 380V, 50/60Hz. All can be customer made.
7.Q: Do you have CE certification?
A: yes, we have CE certification, machine quality is guaranteed.
8.Q: Is your company a factory or trading company?
A: We are factory and have more than 18 years production experience.
9.Q: How can I get the quotation?
A:You can send the inquiry on tacrystal.en.made-in-china.com, or send email to us. It is better if you can
tell what is your detailed requests. We will reply to you within 1 hour.
10.Q:What is the Control of your lathe? Can I change it to other brand?
A:The standard control of our lathe is GSK. You also can change other controls,
such as FANUC,Siemens and so on.
